TERMS OF SERVICE
Terms of Service
Effective Date: 2025-04-30
Last Updated: 2025-04-30
These Terms of Service (“Terms”) govern your use of the Wild Serve NPC website, located at [insert full URL] (“Website”), and all services, content, forms, and features made available through it (collectively, the “Services”).
By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use the Website.
1. About Wild Serve
Wild Serve NPC (“Wild Serve”, “we”, “us”, or “our”) is a nonprofit conservation organization registered in South Africa. We provide emergency wildlife rescue services, education, and promote human-wildlife coexistence.
2. Use of Website
You agree to use the Website only for lawful, non-commercial purposes related to:
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Accessing wildlife information and education
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Submitting rescue requests
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Making donations or payments
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Registering for events, volunteer programmes, or mailing lists
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Contacting us through our official forms
You must not:
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Copy, modify, or distribute content without permission
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Impersonate others or misrepresent your affiliation
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Interfere with the operation of the site
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Attempt to gain unauthorised access to our systems
3. Intellectual property
All content, images, logos, text, videos, and graphics on the Website are the property of Wild Serve or licensed to us. They are protected by copyright and may not be reproduced or used without written permission, unless clearly marked as shareable (e.g., downloadable resources).
4. Donations and payments
Donations and service payments made via third-party platforms (e.g., Payfast) are subject to their own terms and privacy policies. We do not store your payment information.
All donations are voluntary and non-refundable unless there is a clear administrative error.
5. Wildlife case reporting
Information submitted via rescue forms or wildlife reports is reviewed by our team. You agree that the information provided is accurate to the best of your knowledge.
We reserve the right to refer, escalate, or decline a case based on ethical standards, jurisdiction, or available capacity.
6. Links to other websites
Our Website may contain links to external sites (e.g., partner organisations, payment portals, social media). We do not control and are not responsible for their content or privacy practices.
7. Data protection
Your personal information is handled in accordance with our Privacy Policy. We comply with the South African Protection of Personal Information Act (POPIA).
By using this site, you consent to the collection and use of your information as outlined.
8. Volunteers and programme participants
If you apply for volunteer work or register for any Wild Serve programme, you agree to:
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Submit true and complete information
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Follow program guidelines and codes of conduct
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Accept that programme placement and involvement are subject to screening and approval
9. Service disclaimer
Our Website is provided 'as is' and 'as available.' While we strive for accuracy and accessibility, we do not guarantee uninterrupted service, nor do we guarantee the completeness or accuracy of content.
We are not liable for any loss, damage, or injury resulting from your use of or reliance on the Website.
10. Indemnity
You agree to indemnify and hold Wild Serve, its directors, staff, and volunteers harmless from any claim or demand arising from your use of the Website or your violation of these Terms.
11. Changes to the terms
We may update these Terms at any time. Changes will be posted here with an updated date. Continued use of the site after such changes means you accept the updated Terms.
12. Contact
For questions or concerns about these Terms, contact: